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We’re here to help. Call, mail or chat with us — we’ll be happy to answer your questions.
You may also find what you’re looking for in the FAQs below.
Frequently asked questions
motorthreads provides free UK delivery on all orders. For international customers, shipping costs are calculated at checkout based on the destination and order size. We aim for a smooth delivery experience, keeping you informed.
At motorthreads, each item is made just for you. Because of this, we do not accept returns or exchanges unless the item is wrong or damaged. If you have any problems, contact us right away. For more details, see our Returns Policy: https://www.motorthreads.co.uk/store-policies.
You’ll find full details on our Garment & Sizing Info page. It covers every garment we print on, from T-shirts and hoodies to beanies, caps, bodywarmers and softshell jackets, along with print and care guidance. There are also links to our supplier’s site, where you can see the full colour range and size charts for each garment. If you can’t find what you need, or you’re unsure which size to choose, just get in touch and we’ll be happy to help.
Yes, absolutely! Just message us with what you want and we'll work with you to create your bespoke piece of clothing. Use the Upload box on this page to send us your files.
Yes, of course. At motorthreads, we’re happy to accommodate customised clothing options or special requests. Send us your requirements, and we’ll do our best to fulfil them. We're committed to personalised designs, specific fits, and unique apparel with exceptional customer service.
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