Terms & Conditions

Last updated: June 2026

These Terms & Conditions apply to all orders placed through www.motorthreads.co.uk. By placing an order with us, you agree to the terms set out below. Please read them carefully before completing your purchase.

1. Who we are

Amberstorm Ltd. trading as motorthreads
Company No: 15117457

Registered Office:
c/o ABC Accounting Services
1 Willoughton Drive
Wharton Close
Gainsborough
DN21 1EB
United Kingdom

Email: info@motorthreads.co.uk
Phone: 07588 897449

2. About our products

motorthreads sells motorcycle-inspired clothing, headwear, accessories and related products.

All motorthreads items are made to order, meaning your item is printed or produced after your order has been placed rather than being held as pre-made stock.

Product images are shown as accurately as possible, but colours may vary slightly depending on screen settings, garment batches, print method and lighting.

Any motorcycle names, model names, logos or references used in product descriptions are used only to describe the inspiration, style or subject of the design. motorthreads is not affiliated with, endorsed by or officially connected to any motorcycle manufacturer, unless clearly stated otherwise.

3. Ordering

When you place an order through our website, you are making an offer to buy the items in your basket.

After placing an order, you should receive an order confirmation email. This confirms that we have received your order.

We reserve the right to refuse or cancel an order if there has been a pricing error, stock issue, technical issue, payment problem, or if we are unable to produce or supply the item for any reason.

If we need to cancel your order, we will contact you and issue a refund for any amount paid.

4. Prices and payment

All prices are shown in pounds sterling (£).

The price payable is the price shown at the time you place your order, plus any delivery charge shown at checkout.

We may change prices at any time, but this will not affect orders already placed.

Payment must be made at checkout using one of the payment methods available on the website.

5. Production and delivery

All motorthreads items are made to order. Please allow 5–10 working days for your order to be made and ready for dispatch. Most orders are dispatched well before this, but this timeframe gives us room to cover busy periods, supplier delays, bank holidays, new product launches or unusually high order volumes.

Working days do not include weekends or UK bank holidays.

Delivery times are estimates and may vary depending on Royal Mail, courier delays, international customs, busy periods or circumstances outside our control.

UK orders are usually sent using Royal Mail 48 Tracked or another suitable tracked service.

For international orders, delivery times vary by country.

Customers outside the UK are responsible for any customs duties, import taxes, handling fees or local charges that may apply.

Please make sure your delivery address is correct before placing your order. We cannot be responsible for delays or lost parcels caused by incorrect or incomplete address details.

6. Returns, cancellations and exchanges

Because all motorthreads products are made to order, we do not accept returns or exchanges for change of mind, wrong size ordered, or unwanted items.

Please check product details, sizing information, colour choices and delivery details carefully before placing your order.

We will always help if your item arrives faulty, damaged, incorrect or not as described.

If there is a problem with your order, please contact us at info@motorthreads.co.uk within 14 days of receiving your order, including your order number and clear photos of the issue.

Where an item is faulty, damaged, incorrect or not as described, we may offer a replacement, refund or another suitable solution depending on the circumstances.

Returned items must be unworn, unused, unwashed and in their original condition unless the issue relates to a fault.

This does not affect your statutory rights.

7. Sizing

Sizing information is provided as a guide only. Garment measurements can vary slightly due to manufacturing tolerances.

Please check the size guide before ordering. If you are between sizes or unsure, we recommend choosing the larger size or contact us for assistance.

We cannot accept responsibility if the wrong size is ordered.

8. Custom designs and customer-supplied artwork

If you send us artwork, photos, logos, wording or design ideas, you confirm that you either own the rights to those materials or have permission to use them.

You also confirm that our use of those materials to review, quote for, create, print or supply your requested item will not infringe anyone else’s rights.

We reserve the right to refuse any custom design request at our discretion.

Custom, personalised or bespoke items cannot usually be cancelled, returned or exchanged unless they are faulty, damaged, incorrect or not as described.

9. Intellectual property

All motorthreads designs, product images, text, graphics, logos and website content are owned by Amberstorm Ltd. or used with permission, unless otherwise stated.

You may not copy, reproduce, sell, modify, distribute or use our designs, images or website content without written permission.

10. Gift cards

Gift cards purchased through our website can be redeemed against eligible products on www.motorthreads.co.uk.

Gift cards cannot be exchanged for cash.

If an order paid for with a gift card is refunded, the refund will usually be returned to the gift card balance where possible.

We are not responsible for lost, stolen or misused gift cards.

11. Discount codes and promotions

Discount codes must be used at checkout and cannot usually be applied after an order has been placed.

Discount codes may be subject to expiry dates, product exclusions or minimum spend requirements.

We reserve the right to amend, withdraw or refuse discount codes at any time if we believe they are being misused or used outside the intended promotion.

12. Faulty or damaged items

If your item arrives faulty, damaged or incorrect, please contact us as soon as possible at info@motorthreads.co.uk.

Please include your order number, a brief description of the problem, and clear photos of the item and packaging where relevant.

We will review the issue and offer a suitable solution, which may include a replacement, refund or return instructions.

13. Website accuracy

We do our best to keep product information, prices, images and availability accurate. However, mistakes can happen.

We reserve the right to correct errors, update information or cancel orders affected by obvious mistakes.

14. Limitation of liability

We are responsible for losses that are a foreseeable result of us breaking these terms or failing to use reasonable care and skill.

We are not responsible for business losses, loss of profit, loss of opportunity, or losses that were not foreseeable when the order was placed.

Nothing in these terms limits or excludes liability where it would be unlawful to do so.

15. Privacy

We process personal information in order to handle orders, payments, delivery, customer service and website enquiries.

Please see our Privacy Policy for more information about how we collect, use and protect your personal data.

16. Complaints and contact

If you have a question or complaint, please contact us first so we can try to resolve the issue.